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- Key Features
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- Operation
- Integrated Operation of e-Government Systems
- Overview
- Integrated operation and management of information resources of government agencies including server, storage, network, and security equipment
- Details
- Establishing and designing ITIL (IT Infrastructure Library)-based standard operation procedures to manage information resources of each ministry
- Managing e-government systems in an integrated by developing and using nTOPS
(National Total Operation Platform System), the tool for integrated operation
- Measuring and managing service level with SLA (Service Level Agreement)
- Features
- Developing and using "nTOPS", the ITIL-based standardized and automated tool for integrated system operation
- ISO 20000 certified for IT service operation